Frequently Asked Questions
Do I need an appointment?
No, at Unique Auto Body an estimator will always be available from 6 am to 6 pm, Monday through Friday, sometimes even longer!
How long does an estimate take?
Our highly trained estimators will only need 10-15 minutes to determine exactly what your car needs and what the cost to you will be. What you see on your ticket at the conclusion of the estimate is what you’ll get! No added costs or unnecessary services.
Do you work with my insurance?
Yes, we work with all insurance agencies to make the process easier for you.
Will my car be the same as before the accident?
Absolutely! Technology today is so advanced that we can duplicate anything done in the factory–whether it’s lining up the same welds to other exact fittings. If it doesn’t look the way it did before the accident, our lifetime warranty allows you to bring it back in!
Can you color match my specialty paint?
Yes, our color match system ensures the paint will match between tinting!
Do you use aftermarket parts?
We generally stick with what’s in your insurance policy; if aftermarket parts are in your insurance plan we will make an effort to get original parts for your car. If your insurance doesn’t cover original parts, the car companies we work with allow us to price match with the aftermarket parts for a better fit for your car.
While my car is in your shop, can you do other services?
We specialize in collision repair and have mechanic services related to car problems associated with collisions–including AC, motor, glass repair and more. We’ll also be happy to fix-up a scratch in a different location of the vehicle while your vehicle is being serviced.
Can I get a ride home while my car is being repaired?
If your car repair is scheduled for a shorter period of time, we can help transport you or your vehicle anywhere in the Salt Lake Valley–and soon into Utah county with our Saratoga Springs location. We can even pick you up when the car is ready, or bring it directly to you!
